Terms & Conditions

GENERAL CONDITIONS OF USE

It is recommended that you carefully read these "General Conditions of Use" before using the Arie d'Italia services. By using the services you accept these General Conditions of Use in full. Arie d'Italia offers a wide range of services and sometimes you may be subject to additional terms and conditions. In the event of a conflict between these General Conditions of Use and the Terms of Service, the Terms of Service will prevail.

Electronic Communications

When you use Arie d'Italia's services or when you send emails, text messages (SMS) and other communications from your computer or mobile device, you are communicating electronically. You can communicate in various ways, for example by email, text messages (SMS) or by posting messages and communications on the site or through other services. Without prejudice to specific mandatory legal provisions, for the purposes of this contract, it is accepted that all contracts, notifications, information and other communications that are provided in electronic form satisfy the requirement of written form, when provided for by the law.

All content present or made available through the Arie d'Italia services in the form of texts, logos, images, audio files, digital downloads and videos, are the property of Arie d'Italia or its content suppliers and are protected by Italian and international laws regarding copyright and database rights. It is not permitted to systematically extract and/or reuse parts of the Arie d'Italia Services without the express written consent of Arie d'Italia. In particular, you may not use data mining, robots or similar capture or extraction devices to extract (one or more times) for reuse any substantial part of any Arie d'Italia Services, without our express written consent. Nor will you be able to create and/or publish your own database that reproduces substantial parts (e.g. prices and product lists) of the Arie d'Italia Services without the express written consent of Arie d'Italia.

Brand names

The graphic material, page headers, logos, characters and service marks included in or made available through any of the Arie d'Italia Services are trademarks or distinctive signs of Arie d'Italia; they cannot be used in relation to products or services that are not of Arie d'Italia, in such a way as to generate confusion among customers or in any way that could denigrate or discredit Arie d'Italia. All other trademarks not owned by Arie d'Italia that appear on any of the Arie d'Italia Services are the property of their respective owners, who may or may not be affiliated with, connected to Arie d'Italia or sponsored by Arie d'Italia .

License for access to Arie d'Italia services

Provided that you comply with these General Conditions of Use, the Terms of Service and that you pay any applicable fees, Arie d'Italia or its content provider grants you a limited, non-exclusive, non-transferable license and not sublicensable to access the Arie d'Italia Services and make personal use of them. The license does not include any rights of resale or commercial use of the Arie d'Italia Services or its contents, nor the right to collect and use product listings, descriptions or prices, make derivative use of the Arie d'Italia services or of their contents, make any downloading or copying of account information for the benefit of another merchant, or use data mining, robots or similar data gathering and extraction devices. All rights not expressly granted by these General Conditions of Use or the Terms of Service remain with Arie d'Italia or its licensors, suppliers, owners or other service providers. It is not possible to reproduce, duplicate, copy, sell, resell, visit or in any other way use the Arie d'Italia services in whole or in part for any commercial use without express written consent. You may not frame or utilize framing techniques to misappropriate any Arie d'Italia trademark, logo, or other proprietary information, including images, text, page settings, or format, without express written consent from Arie of Italy. You may not use any meta tags or any other "hidden text" using Arie d'Italia's name or trademarks without Arie d'Italia's express written consent. It is not possible to use Arie d'Italia's services improperly. It is possible to use the services of Arie d'Italia exclusively within the limits established by law. Violation of these General Conditions of Use or the Terms of Service will result in the revocation of the authorization or license issued by Arie d'Italia.

Personal account

You may be required to use your Arie d'Italia account to use certain Arie d'Italia services by logging in and having a valid payment method associated with it. If there is a problem charging your designated payment method, Arie d'Italia may charge any other valid payment method associated with your account. By using the services of Arie d'Italia, it is mandatory to keep the data relating to your account and password confidential, control access to your computer and devices and accept, within the limits permitted by the applicable legal provisions, to be held responsible for all activities that will be made with your account and password. The customer must undertake to take all necessary precautions to ensure that the password remains safe and confidential and undertakes to inform Arie d'Italia immediately if he has reason to believe that a third party is aware of the password or that he is, or presumably is about to be used in an unauthorized manner. The buyer is required to ensure that the data provided is correct and complete and to immediately communicate any change in the information provided. You can access the information from the My Account section of the site. It is not possible to use the Arie d'Italia services: in such a way as to cause or to cause interruptions, damage or malfunctions to the Arie d'Italia services and its functions; for fraudulent purposes, to commit illicit activities, to cause disturbance, prejudice or apprehension. Arie d'Italia reserves the right to prevent access to Arie d'Italia services or to close the account if the behavior constitutes a justified reason for doing so; will occur in particular, in the event of violation of current legislation, applicable contractual provisions, guidelines or policies of Arie d'Italia, all accessible on the Arie d'Italia website. Notwithstanding such limitation or termination, you may continue to have access to the content and services purchased up to that point.

Reviews, comments, communications and other content

It is permitted to publish reviews, comments and other content, send communications and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal (obscene, abusive, intimidating, defamatory; does not violate privacy, property rights intellectual or is not in any other way offensive or deplorable towards Arie d'Italia and/or third parties and is not, or in any case, does not contain viruses, political propaganda, commercial solicitation, chain letters and similar, mass e-mail or any other form of spamming). You may not use a false e-mail address, pretend to be another person or entity, or otherwise lie as to the origin of any content. Arie d'Italia reserves the right to remove or modify such content. By publishing customer reviews, comments, questions or customer responses, Arie d'Italia is granted a non-exclusive, free-of-charge license to use and reproduce, publish, make available, translate and modify such content anywhere in the world (including right to sub-license to third parties) and the right to use the name used in connection with such content. The moral rights of the author are reserved. You can delete content from public view or, where this functionality is provided, change the settings so that content is only viewed by people to whom you have granted access. By making a publication in an Arie d'Italia Service you declare and guarantee that you have, personally or in any other way, the ownership or in any case the availability of all rights relating to the content of what you publish and that it is not in conflict with any of the applicable policies and guidelines of Arie d'Italia and that such use does not cause harm to third parties. Except in cases where any liability is attributable to the failure to remove illicit content following receipt of a notification, you undertake to hold Arie d'Italia harmless from all legal actions taken by third parties against Arie d'Italia, deriving from or in any case connected with the content and materials provided by you.

Violations of Intellectual Property Rights

If you believe that content or a sales advertisement published on the site or used as part of Arie d'Italia's services contains a defamatory statement or that your intellectual property right has been violated by an article or information on the site or used as part of the Arie d'Italia Services, we invite you to contact us at the email info@arieditalia.com entering "Report of intellectual property rights" as the subject.

The responsability

Arie d'Italia will do its best to ensure that access to Arie d'Italia services is provided without interruptions and that transmissions occur without errors. However, due to the nature of the Internet, uninterrupted access and error-free transmission cannot be guaranteed. Access to Arie d'Italia services may also occasionally be suspended or limited, allowing repairs, maintenance and the introduction of new activities or services to be carried out. Arie d'Italia will try to limit the frequency and duration of these suspensions and limitations. Arie d'Italia will not be responsible for losses that are not a consequence of the violation of these general conditions or for any loss of commercial opportunity (including lost profits, revenues, contracts, presumed savings, data, goodwill or expenses unnecessarily incurred) or any other loss indirect or consequent that was not reasonably foreseeable at the time the customer started using the Arie d'Italia Services. Arie d'Italia will not be responsible for delays or failures to fulfill the obligations set out in these general conditions if the delay or failure arises from fortuitous circumstances or causes of force majeure. This provision does not affect the rights deriving from the law and in particular the right to receive the purchased goods within a reasonable time or to be refunded in the event of non-delivery due to circumstances deriving from unforeseeable circumstances and causes of force majeure. The laws in force in some states may prohibit the limitations of liability indicated above. In the event that these provisions are applicable, the limitations of liability now indicated will not have effect and you may be granted additional rights. None of the conditions contained herein limit or exclude our liability for death or personal injury caused by our negligence or caused by willful misconduct or gross negligence.

Applicable law and competent court

These General Conditions of Use are governed by and must be interpreted in accordance with Italian law (with the exception of provisions regarding conflict of laws). You accept, and we in turn accept, to submit to the exclusive jurisdiction of the Courts of the district of the Court of Turin. If you would like to bring a matter to our attention, please inform us at the email address info@arieditalia.com

Export Control

You agree not to export, re-export or transfer any products (including software or other digital products) you have purchased from Arie d'Italia Services to any country, individual, company, organization or entity to which such export is restricted or prohibited by law. For example, economic sanctions and embargoes imposed by the European Union, the United Nations, the U.S. Departments of State, Treasury, or Commerce, and other government authorities (such as embargoes imposed on specific countries, or economic sanctions imposed on individuals or companies for terrorism or money laundering crimes) may prohibit you from taking products, even for personal use, to other countries, and/or from sending products (either physically by post or digitally via email or through sharing of files) to certain individuals, companies, organizations or entities. Furthermore, you agree not to purchase any products or services from the site if you yourself are subject to restrictive measures (sanctions).

Service modifications or changes in conditions

Arie d'Italia reserves the right to modify the Arie d'Italia services, policies, these General Conditions of Use and the Terms of Service at any time to offer new products or services or to comply with legal and regulatory provisions . The customer is subject to the policies and terms of the General Conditions of Use from time to time in force at the time the Arie d'Italia services are used. If any of these conditions is deemed invalid, void or for any reason unenforceable, such situation will not affect the validity and effectiveness of the other conditions.

Give up

In the event of non-compliance with these General Conditions of Use, Arie d'Italia's failure to exercise the right to act against you does not represent a waiver by Arie d'Italia to act for the violation of the obligations assumed by the customer.

Minors

Arie d'Italia does not sell products to minors. Minors under 18 years of age can only use the Arie d'Italia Services by involving a parent or guardian.

Contacts

This site is owned by Arie d'Italia, and is managed by Arie d'Italia.
Further contacts:

Airs of Italy

www.arieditalia.com

info@arieditalia.com

10153 Turin, Via Oropa 76, Italy

Turin Company Register

VAT number 12360590017

We invite you to read these conditions carefully before using Arie d'Italia's services. By using the services of Arie d'Italia, you accept these conditions in full.

GENERAL CONDITIONS OF SALE

These general conditions of sale govern the sale of products and, where applicable, services through the site when Arie d'Italia operates as a seller "General Conditions of Sale". Arie d'Italia offers a wide range of services and sometimes you may be subject to additional terms and conditions. If you use any Arie d'Italia service, you will be subject to the terms, guidelines and general conditions applicable to that particular service "Terms of Service". In the event of a conflict between these General Conditions of Sale and the Terms of Service, the Terms of Service will prevail.

We invite you to read these General Conditions of Sale carefully before proceeding with any purchase. By making any purchase you fully accept these General Conditions of Sale. If the Customer is a consumer, once the online purchase procedure has been completed, he/she will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of the articles. 3 and 4 of Legislative Decree 185/1999 on distance selling.

The Air Contract of Italy
To buy one or more products, you can select them one at a time, adding them to the cart. Once all the items you intend to purchase have been selected, you can close the cart and submit the order. At this point a summary page of the selected products, their price and delivery options (with related costs) will appear. You will be asked to choose your preferred solution for delivery, transportation and payment method.
The order will therefore be considered as your contractual purchase proposal addressed to Arie d'Italia for the products listed, each considered individually. Upon receipt of the order, Arie d'Italia will automatically send you a message accepting the order. Receipt of the Order does not constitute acceptance of the purchase proposal. In fact, by sending the Order Receipt, it is only confirmed that the order has been received and that it has been subjected to a data verification process and the availability of the requested products. The sales contract with Arie d'Italia will only be concluded when we send you a separate e-mail which will also contain information relating to the shipment of the product and the expected delivery date. If the order is processed through multiple shipments, it is possible to receive separate Shipping Confirmations. It is possible to cancel the order before receiving the Shipping Confirmation, provided that the order has not been prepared for the shipping process. In this case no cost will be charged. You agree to receive invoices in electronic format, these documents will be forwarded in PDF format to the email address provided and will be present in the tax drawer. The issuing of the electronic invoice relating to an order will be communicated to you in the Shipping Confirmation. The sales contract between the Customer and Arie d'Italia is understood to be concluded in Italy and regulated by law. For the resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, the territorial jurisdiction is exclusively that of the Court of Turin. No responsibility can be attributed to Arie d'Italia in the event of a delay in processing the order or in delivering what was ordered. Any delivery costs and/or additional costs are the responsibility of the customer and are clearly stated when placing the order. The customer will pay for the goods using the method chosen when placing the order. Nothing more is owed by the Customer than the order total highlighted at the end of the purchase procedure.

Right of withdrawal, exceptions and return policies

Subject to the exceptions indicated below, you have the right to withdraw from the order placed, without having to provide any reason, within 14 working days from when the ordered product (or the last product, batch or piece in the case of goods, lots or multiple pieces delivered separately) or from the conclusion of the contract.
In order to exercise the right of withdrawal, it is necessary that the relevant communication is sent before the expiry of the 14 working day period and that the product is returned to the Arie d'Italia headquarters, in Via Oropa 76, 10153 Turin. For more information on the right of withdrawal and operating instructions, contact Arie d'Italia Customer Service. Each bottle had its own storage history and was checked

Effects of exercising the right of withdrawal
All payments received in relation to the product for which the right of withdrawal has been exercised will be refunded within 14 days of receipt of said product. The refund will be made to the same payment method used to place the order, unless otherwise expressly agreed. In any case, no costs will be incurred as a result of such reimbursement. You are required to return the products to the registered office of Arie d'Italia within 14 working days from the day on which the withdrawal was communicated. You are required to bear the direct costs of returning the products. There is the possibility of being held responsible for the decrease in the value of the goods resulting from manipulation of the goods (other than that necessary to establish the nature, characteristics and functioning of the goods).

Exceptions to the right of withdrawal

The right of withdrawal does not apply in case of:

Supply of sealed goods which are not suitable for return for hygienic or health protection reasons and which have been opened after delivery or in the case of Supply of products which are, after delivery, inseparably mixed with other goods;

Supply of tailor-made or clearly personalized goods; full execution of the contract;

Supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can only take place after thirty days and the actual value of which depends on market fluctuations which cannot be controlled by Arie d'Italia;

Supply of goods which are likely to deteriorate or expire rapidly;

Service contracts after the complete provision of the service by Arie d'Italia, expressly allowing the execution of the service by Arie d'Italia, the loss of the right of withdrawal following the provision is accepted.

Arie d'Italia return policies
In addition to the rights deriving from the law, the products sold by Arie d'Italia can be returned to Arie d'Italia within 14 days of delivery, without prejudice to the exceptions to the right of withdrawal, provided they are intact and in the same conditions in which they were delivered. To return a product, write to us or call us. Arie d'Italia will only refund the price paid for the purchase. However, we will not refund shipping costs incurred to receive the item you are returning. The risks deriving from transport and return costs will be your sole responsibility. These provisions are additional and do not affect your rights deriving from the law, nor the right of withdrawal within 14 days described above.

Prices and Availability

All prices include VAT applicable by law. Information on the availability of the products that are sold is listed on the site, as well as on the presentation page of each product. In addition to the information provided on this page or elsewhere on the site, Arie d'Italia is not able to give more precise information regarding the availability of the products. Please consider that the estimated shipping and delivery times of the products are purely indicative and cannot be relied upon completely. Once we have received your order, we will communicate via email if some of the products ordered are not available. Despite our best efforts, Arie d'Italia cannot exclude that for a small part of the many products in the catalog a price different from the actual one is indicated by mistake. The correctness of product prices is checked during the order verification process and subsequent shipment of the products. If, due to misunderstandings or other inconveniences, the price indicated on the site is lower than the correct selling price of a product, the Customer will be contacted to verify whether he still wishes to purchase the product at the correct price; alternatively, Arie d'Italia may do not accept the order. If the correct price of a product is lower than that indicated on the site, we will charge only the lower correct price and will still ship the product.

Customs

If the goods ordered from Arie d'Italia were to be delivered outside Italy, they may be subject to import duties and taxes, payable once the package reaches the specified destination. Any additional customs clearance costs will be borne by the customer. Arie d'Italia does not have control of these costs and cannot predict their amount. Customs policies vary considerably from country to country and it is therefore important to contact your local customs office for further information. When you place orders on the site, you are considered to be an importer and are therefore required to comply with all legislation and regulations of the country in which you will receive the goods. Privacy is important to Arie D'Italia; our international customers and customers shipping products abroad should be aware that cross-border deliveries are subject to product opening and inspection by customs authorities.

Guarantees on products sold by Arie D'Italia and limitations of liability

Anyone who purchases as a "consumer" benefits from the legal guarantee of conformity to which the seller is required by law on every good sold "Legal Guarantee". The Legal Guarantee guarantees the goods against defects in conformity with the sales contract. Pursuant to the law, in the event of applicability of the Legal Guarantee, you will have the right to have the conformity of the goods restored without charge through repair or replacement, or, if this is not possible, to a reduction in the purchase price or termination of the contract. Arie d'Italia is therefore liable for defects of conformity if they appear within one month from the date of delivery of the goods. However, you will have the burden of reporting the lack of conformity within the established deadline. In the event that a lack of conformity is found on the goods purchased from Arie d'Italia during the validity period of the Legal Guarantee, please contact Arie d'Italia Customer Service. To the extent permitted by law, Arie d'Italia declines all responsibility in the event that the delivered product does not comply with the legislation of the delivery country other than Italy. Arie d'Italia will not be responsible in the event of a delay in the delivery of the purchased goods due to insufficient stock at the supplier. Arie d'Italia will not be responsible in the event of non-substantial differences between the goods purchased and their illustrative images and text descriptions published on the Arie d'Italia website. Except in the case of willful misconduct or gross negligence, Arie d'Italia is solely responsible for any direct and foreseeable damage at the time of conclusion of the sales contract. Arie d'Italia will therefore not be responsible for any losses suffered, lost profits or any other damage that is not an immediate and direct consequence of our non-fulfilment or that was not foreseeable at the time of the conclusion of the sales contract. All products sold by Arie d'Italia are covered by the legal guarantee of conformity provided for by the consumer code. The legal guarantee is reserved for consumers and applies only to users who purchase for purposes unrelated to any professional, entrepreneurial or commercial activity carried out. Those who have purchased and are not considered consumers will be subject to the guarantees for defects in the goods sold, the guarantee for promised and essential quality defects and the other guarantees provided for by the civil code with the relevant terms, forfeitures and limitations.

Changes to the General Conditions of Sale

Arie d'Italia reserves the right to modify the site, policies and these General Conditions of Sale at any time to offer new products or services, or to comply with legal or regulatory provisions. The Customer will be subject to the policies and terms of the General Conditions of Sale in force from time to time at the time the products are ordered from Arie d'Italia, unless any changes to such policies and terms are required by applicable law or by the competent authorities. If any of these conditions is deemed invalid, void or for any reason unenforceable, such situation will not affect the validity and effectiveness of the other conditions.

Give up

Minors

Arie d'Italia does not sell products to minors. Minors under 18 years of age can only use the Arie d'Italia Services by involving a parent or guardian.

Applicable law and competent court

These General Conditions of Use are governed by and must be interpreted in accordance with Italian law (with the exception of provisions regarding conflict of laws). If you are a consumer and have your habitual residence in the European Union, you may benefit from the additional protections provided by the mandatory rules of your country of residence. You accept, and we in turn accept, to submit to the non-exclusive jurisdiction of the Court of the Court of Turin. As a consumer you will thus be able to take action before the Court of the Court of Turin or of the Member State of the European Union in which you are resident or domiciled to promote a dispute in relation to these General Conditions of Use. The European Commission provides a platform for online dispute resolution, which you can access via this link: https://ec.europa.eu/consumers/odr/. If you would like to bring a matter to our attention, please let us know using the Contact Us function.

Contacts

This site is owned by Arie d'Italia, and is managed by Arie d'Italia.

www.arieditalia.com

info@arieditalia.com

10153 Turin, Via Oropa 76, Italy

Turin Company Register

VAT number 12360590017

CONTACTS